"Oh, and calls for refunds come every time the game goes down and then people do maths. In this case we're talking about roughly 18p worth of downtime per player."
Whilst I agree with the sentiment of your comment, that refunds aren't necessarily deserved it's arguably more than just a case of figuring out how many hours of their subscription was lost and comparing it to the total possible hours in a subscription period. For example I doubt hardly anyone plays at 4am to 6am so to those not playing at these hours, those hours are worth nothing. If however they have a family and kids or other commitments then if an evening, particularly a Friday evening is their only chance to play each week then that playing time may be worth a whole lot more to them.
Register
Not true
"Oh, and calls for refunds come every time the game goes down and then people do maths. In this case we're talking about roughly 18p worth of downtime per player."
Whilst I agree with the sentiment of your comment, that refunds aren't necessarily deserved it's arguably more than just a case of figuring out how many hours of their subscription was lost and comparing it to the total possible hours in a subscription period. For example I doubt hardly anyone plays at 4am to 6am so to those not playing at these hours, those hours are worth nothing. If however they have a family and kids or other commitments then if an evening, particularly a Friday evening is their only chance to play each week then that playing time may be worth a whole lot more to them.