@jason

You surely must be the blessed by the great "3" customer service gods.

maybe it was all the people leaving in droves has meant they have bucked their ideas up?

had a nightmare with them and my N73

and lest not talk about hte 3 3G data dongle and there their tesch suppport - but then thats such an oxymoronic statement . Akin to a finding a "Civil" Civil Servant!? actually thats a little unfair, 3 Support staff are up their to be hated along side bankers, estate agents and IT recruitment agencies!