We bought my father-in-law one of these boxes directly from the manufacturer via their website. It is indeed a nice piece of kit which is solidly built, easy to use and gives great pictures.
However, we have had two of these boxes so far. Both have exhbited an odd fault whereby, after going automatically into standby during the night, the box gives a "no signal" error until it is powered down at the mains and then restarted. Not much of a problem, you might think, but for someone with limited mobility reaching for a plug, pulling it out and putting it back in can be difficult.
TVOnics have not been able to provide us with a resolution to this issue and their customer service has been so patchy (running the gamut from "nearly helpful" to "beligerent") that we've given up trying and resorted to a main extension cable with a handy socket switch.
If you want to try one of these boxes out then I suggest you purchase it from somewhere that will let you give it back for a full refund if you're not happy with it. There might be working ones out there - TVOnics claim to be unaware of the issue we're having - and if it worked it would be the best Freeview box for the price bar none.
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Nice on the surface
We bought my father-in-law one of these boxes directly from the manufacturer via their website. It is indeed a nice piece of kit which is solidly built, easy to use and gives great pictures.
However, we have had two of these boxes so far. Both have exhbited an odd fault whereby, after going automatically into standby during the night, the box gives a "no signal" error until it is powered down at the mains and then restarted. Not much of a problem, you might think, but for someone with limited mobility reaching for a plug, pulling it out and putting it back in can be difficult.
TVOnics have not been able to provide us with a resolution to this issue and their customer service has been so patchy (running the gamut from "nearly helpful" to "beligerent") that we've given up trying and resorted to a main extension cable with a handy socket switch.
If you want to try one of these boxes out then I suggest you purchase it from somewhere that will let you give it back for a full refund if you're not happy with it. There might be working ones out there - TVOnics claim to be unaware of the issue we're having - and if it worked it would be the best Freeview box for the price bar none.