Firstly, I know you haven't tried any flavour of Linux, and secondly you certainly don't work in IT as you would know that the article referenced is applicable to anyone asking questions in a support forum, even those provided by large commercial database vendors.
But then you probably ended up shilling for a living as you're probably one of those kind of guys I've seen in Sun's Java forums. You know the kind who post their college homework questions in full and getting all huffy when people suggest that perhaps the poster should really have a go at coming up with a solution and then asking specific questions about the problems they hit rather than bleat 'but i have to hand it in tomorrow, so just send me the finished answer please'
BTW, ever taken at look at how requests for help are handled in similar forums for Microsoft products? I think you'll find open source forums are actually a lot friendlier and helpful, even to people who haven't read the 'Smart way' article.
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Wow, four posts before the FUD starts
@AC
Firstly, I know you haven't tried any flavour of Linux, and secondly you certainly don't work in IT as you would know that the article referenced is applicable to anyone asking questions in a support forum, even those provided by large commercial database vendors.
But then you probably ended up shilling for a living as you're probably one of those kind of guys I've seen in Sun's Java forums. You know the kind who post their college homework questions in full and getting all huffy when people suggest that perhaps the poster should really have a go at coming up with a solution and then asking specific questions about the problems they hit rather than bleat 'but i have to hand it in tomorrow, so just send me the finished answer please'
BTW, ever taken at look at how requests for help are handled in similar forums for Microsoft products? I think you'll find open source forums are actually a lot friendlier and helpful, even to people who haven't read the 'Smart way' article.