Had a client that had a Toshiba laptop that had never been used (over 2 years old) and 2 months after they began hauling it around (would I have taken it to the beach?) it suffered a Total Death, in that it showed no life, battery status, and would not start. Upon calling Customer Service, and telling them it was not in warranty, and of course learning the true age of the machine, the tech told me a few tricks to try to wake up the machine just to be able to restore or repair what ever was wrong. First thing I tried worked, and they did not charge me a cent...that would have never happened if it had been a Gateway, HP/Compaq, Dell, or Sony. They want to have your credit Card information before they will even talk to you.
This may sell me on a Toshiba next time, as the others "OBVIOUSLY DO NOT WANT ANYTHING BUT MY MONEY!"
Bill, because he knows how to "NOT PROVIDE SUPPORT."
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Toshiba's above in service for me...
Had a client that had a Toshiba laptop that had never been used (over 2 years old) and 2 months after they began hauling it around (would I have taken it to the beach?) it suffered a Total Death, in that it showed no life, battery status, and would not start. Upon calling Customer Service, and telling them it was not in warranty, and of course learning the true age of the machine, the tech told me a few tricks to try to wake up the machine just to be able to restore or repair what ever was wrong. First thing I tried worked, and they did not charge me a cent...that would have never happened if it had been a Gateway, HP/Compaq, Dell, or Sony. They want to have your credit Card information before they will even talk to you.
This may sell me on a Toshiba next time, as the others "OBVIOUSLY DO NOT WANT ANYTHING BUT MY MONEY!"
Bill, because he knows how to "NOT PROVIDE SUPPORT."