Your assertion that those 100,000 people would pick a different phone assumes those people know that they will want to replace the battery at the point when they purchase the phone.
A more interesting statistic to know would be what percentage of people whose phone battery fails go on to replace the battery (rather than buying a new phone). I suspect that this number would be a lot higher than 1%.
I haven't replaced the battery in my current phone yet since it works fine, but would do so if it fails/degrades. Does that put me in the "99% who never replace the battery" or the 1% who do?
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Re: William
Your assertion that those 100,000 people would pick a different phone assumes those people know that they will want to replace the battery at the point when they purchase the phone.
A more interesting statistic to know would be what percentage of people whose phone battery fails go on to replace the battery (rather than buying a new phone). I suspect that this number would be a lot higher than 1%.
I haven't replaced the battery in my current phone yet since it works fine, but would do so if it fails/degrades. Does that put me in the "99% who never replace the battery" or the 1% who do?