Last time I bought from Dell (10 PCs for our training room) they were delivered without keyboards. 24 hours later the keyboards arrived but were the wrong ones (PS2s not USBs). 2 days later another batch of keyboards arrived this time they were the heavy "clack key" types instead of the slim boards we'd ordered. Finally a week after we had taken delivery we finally got the keyboards we ordered...
...we switched on the PCs and found them loaded with Windows NT instead of Windows 2000.
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@Hans-Peter Lackner
Last time I bought from Dell (10 PCs for our training room) they were delivered without keyboards. 24 hours later the keyboards arrived but were the wrong ones (PS2s not USBs). 2 days later another batch of keyboards arrived this time they were the heavy "clack key" types instead of the slim boards we'd ordered. Finally a week after we had taken delivery we finally got the keyboards we ordered...
...we switched on the PCs and found them loaded with Windows NT instead of Windows 2000.