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PC Gamers get Bill of Rights

A special Bill of Rights has been created in an attempt to secure every PC gamer's ten most fundamental privileges. Gaming_bill_of_rights The Gamer's Bill of Rights: don't expect it to become law any time soon The bill was created by desktop utility software developer Stardock and games designer Gas Powered Games. It's …

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@ AJ Styles

Despite the fact that 20+ disks a day may be put into the drives,(so many games require the CD present and I cannot get hacks for all of them); all 3 drives died with "Dance to the Rescue" loading; one brand new drive lasted less than 2 weeks!!

The trouble is that as a business, we have far fewer protections than the normal consumer, just read the small print on many products.

Since I removed the game from the PC we have not had another failure, although the kids are on their 4th "copy" of Lego Racers; even the 2 y/o's love playing it!!

Anonymous Coward
Paris Hilton

PC gaming will die

... consoles will continue in their ascendence.

These 'rights' mean nothing.

Paris: cos I like her

Boffin

Some things to consider...

Comments are after each point:

"1. Gamers shall have the right to return games that don't work with their computers for a full refund."

Tell this to Best Buy. Or any other store with a "unwrap it, you bought it" policy.

"2. Gamers shall have the right to demand that games be released in a finished state."

Define "finished", then think of "Elder Scrolls 4: Oblivion". I expect the entire world to be modelled (not just one kingdom). THEN it's finished. For extra credit, make sure you define the scope of the "finished state".

"3. Gamers shall have the right to expect meaningful updates after a game's release."

Okay, so people having glitches will have to wait until a map expansion pack to come out prior to any glitches being fixed? Come on, you realize that no game will work 100% with every machine. And I'm not going to upgrade my computer every 6 months just so EA can say the game works on every machine, either.

"4. Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game."

That's a start. Also, I want the games to run at the highest level of priority in the operating system. No stuff running in the background, period. No connections to or from my computer except for the ones in the game itself. I'm sick of my virus scanner periodically contacting the mothership to tell me if I need an update (dropping my frame rate in the process), when I'm clearly not going to be doing so - I'm playing a damn game, and I'm not going to drop everything just to update my virus scanner. And I do NOT want it updating in the background with the standard 50% CPU priority that Windows uses if the game isn't programmed to have highest priority in the OS. That's the one thing I miss most about MS-DOS - no multitasking grinding down my frame rate.

"5. Gamers shall have the right to expect that the minimum requirements for a game will mean that the game will adequately play on that computer."

Define "minimum" and "adequately". In FPS, and with reference to how many times the game locks up periodically to load something (I'm looking at you, S.T.A.L.K.E.R.). For extra points, throw in something about "the best interests of the gamer" instead of "the best interests of the game companies".

"6. Gamers shall have the right to expect that games won't install hidden drivers or other potentially harmful software without their express consent."

And any company that does so can be sued for violations of the ECPA and their CEOs and CIO put into jail for felonies. If we can't hack your software, your software can't hack our computers. Now, if only they'd do this for virus scanners...

"7. Gamers shall have the right to re-download the latest versions of the games they own at any time."

Bioshock and other limited-install games, I'm looking at you. Your time is over. I am still playing M.U.L.E. (1984) by EA, and I still have the original C64 disk. I own the permanent right to play it, and I will pay for nothing less (the arcade days are dead and gone, IMHO - I'm not renting a machine or software anymore). If my disk goes bad, I want the right to return it and have it replaced (for free within warranty period, and for cheap if beyond that period). And I want to be able to purchase software long after it gets removed from the shelves. If you don't sell it anymore, and I can't get a copy via retail anymore, you shouldn't have the copyright anymore, because you're not making money off it anymore. In the days of terabyte-sized drives, you can store entire games and their documentation permanently - I'm sick of going through Ebay and worse to try to get a valid copy of "System Shock 2".

"8. Gamers shall have the right to not be treated as potential criminals by developers or publishers."

I agree 100%. Just because a few people hack and distribute your software, doesn't mean that you have to treat the rest of us like crap. After all, WE are the ones who pay your paychecks. If you don't treat US right, you will lose your jobs when we fail to buy your product. I didn't buy Mass Effect because of the install limitations, and I won't buy Bioshock 2 when it comes out for the same reason. I hope Fallout 3 and other titles won't have such measures, as I'm very much looking forward to them. If the limits are in there, I'm not buying it, no matter how good it is. I won't buy it unless I can go back and play it 20 years from now.

"9. Gamers shall have the right to demand that a single-player game not force them to be connected to the internet every time they wish to play."

Since I play mostly single-player games, I am vehemently for this. Unreal Tournament 3 has a connect screen that I have to flip past every time I play, and I always worry what's being sent over the net when it loads. This dovetails nicely with #4 above. If I wanted to play a multiplayer game, I'd load the multiplayer version.

"10. Gamers shall have the right that games which are installed to the hard drive shall not require a CD/DVD to remain in the drive to play."

And the game industry responds with limited installs and SecuROM crap (which can cause my PC to fail to boot if I leave said CD in the drive on booting). Once again, quit treating us normal pay-for-play gamers like crap. I don't mind leaving my CD in the drive for copy protection, but QUIT LOADING FROM IT (I'm looking at you, Diablo 2). When my CD spins down, and something gets checked, the entire game locks up for 5 - 6 seconds before the drive spins up again. I HATE this, as much as I hate the in-game lockups as data gets loaded in the middle of a level (S.T.A.L.K.E.R., I'm looking at you again).

And now for the additional rights:

11. Gamers shall not have to pay more than $50.00 for any game, unless it's a special edition with enough new non-game stuff added to justify the price. Even then, the standard edition of the game must be marketed at the same time. Games should not cost you a week's wages, ever.

12. Gamers shall not have to pay more than $400.00 for any base console game system. Even then, the base console shall have everything it needs to play 95% of the games released for that console (and the other 5% should be clearly marked as needing expansions).

13. Gamers shall not be forced to give up old games because of operating system changes. OS makers shall make 100%-backwards-compatible emulators within the new OS ***AT LAUNCH***, so that old software doesn't have to be discarded. This goes for consoles and PCs (I'm looking at you, Microsoft). The emulators shall be able to run the old games at the original speed of the old console for which they were designed (or at specific PC speeds, for PC OS emulators).

14. Gamers shall be able to download patches directly to hard drives rather than be forced to use in-game update software. If I like version 1.09 of Diablo 2 better than 1.10-1.12, then I should be able to play it that way. I'm looking at you, Stardock Software - if I ever have to re-install "Sins of a Solar Empire", I'll be pulling out my hair trying to download a patch at the 56K-modem-speeds your site typically uses for patch downloads. The Sins patch took over an hour to download - that is unacceptable.

15. Gamers shall be able to patch their software DIRECTLY from the software manufacturer's site. I'm looking at any company who uses FilePlanet as the first point of contact for downloading their patches - I will NOT pay to download some patch for software I just purchased, and I will NOT wait 30 minutes in a public queue just so I can see a Save As dialog box!!! If you, as a game manufacturer, are too poor to have your own patch server, GET OUT OF THE GAME BUSINESS!!!

16. Gamers shall have, as an option, to load the ENTIRE game into system RAM. No hard drive/CD/DVD access necessary, if you have the RAM to do so. It will play a lot faster, and be more fun as a result. Again, having the highest priority in the OS will be critical.

I could think of more, but frustration is setting in. Feel free to use these and add more.

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'Bout time

All I can say about this is that it's about time it happened! Would actually make purchasing of games worth it again. You can also tell that a lot of thought went into this, sure it's not perfect, but neither is the American Bill of Rights, that's why this should be open to amendments, voted on by gamers for gamers.

This post has been deleted by its author

2 and 3 are not mutually exclusive

For some games, it might seem that way, but the best examples I can come up with off the top of my head are the Diablo games by Blizzard.

The original Diablo was a complete game in of itself. Then they brought out the expansion, Hellfire, which updated the game with a new character and two new areas, which was really cool.

Diablo II is an even better example. The game was a complete game. Then the expansion came out that added the fifth act to kill Ba'al (rather than making that Diablo III) and added two more characters.

On top of that, they've shifted the game through patches to match the complaints about the game. This is something that really should be done. Some of the monsters were made easier, some things that couldn't be bought when the game came out can be now, and yes, some bugs were fixed.

Regarding bugs, it's insane to expect game companies to get all the bugs out before releasing a game. There is no way they can find every single bug. That's why it takes players to test it. Then they find bugs far faster and more efficiently. This is not only how it's done with games and software, but with hardware as well. I refuse to buy anything new technologically until it's around a year old, but I can't blame the companies. They simply can't manage a bug sweep on as grand a scale as giving it out to the public.

Anonymous Coward
Boffin

(untitled)

> I have a copy of "Dora the Explorer - Dance to the Rescue" that has

> killed THREE drives in the space of 6 months.

Eh, if I had kids, I won't let them near Dora the Explorer anything. If the creators of the show have such low views of kids that they think kids learn by forced repetition, they're very wrong. I tried watching it once and it felt like the Ludovico technique.

> Let's not forget those games which worked on "Windows 98 or later"

> and broke on XP/2K.

What about games that break on later hardware? Here's looking at you, EA! My copy of Final Fantasy VIII has graphical glitches because NVidia changed their hardware and as a result something the game relies on has been removed, and now the graphics glitches up! And they do not want to fix it AT ALL!

> That depends on whether the "minimum specs" are genuinely based

> on requirements for the thing to run at all, or merely represent what

> someone putting together the box art thinks sounds like a likely spec

> of an average PC within the last 2-3 years.

Well, my copy of Final Fantasy VII said Pentium 133 with 16MB RAM minimum. And it crashes every few minutes with my Pentium 166 MMX with 32MB RAM. And yes, I had 3D acceleration from a S3 3D ViRGE and a audio acceleration from a SB AWE64. I eventually got so pissed I gave away the game for free.

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I've got a much shorter bill of rights for gamers

1. Caveat emptor

But then I work in the industry. This bill of rights is ridiculous. Game developers work under heavy technical limitations and heavy time constraints dictated by economics. The problems are almost exclusively down to PCs. It's simply not that easy to make any kind of 3D application which manages to be robust on a million different hardware configurations. There are hardware bugs, driver bugs, etc. etc. Not many problems are actually down to the developer.

If the technical faults of PCs piss you off so much, buy a console or a Mac, where everything (more or less) just works.

(Agree with the anti-DRM stuff though. You think it's bad on games? I paid £500 for some software I use professionally and I can't run it on Vista 64 because the dongle lacks a driver. You think it's annoying when you pay £40 and get treated as a potential criminal? Try £500. And that's peanuts next to MAX or Maya.)

3 isn't as daft as it sounds

it's says MEANINGFUL updates.

So it there are no meaningful updates then there are no updates. It should depend on the game

I play Lord of the Rings Online. There have been several meaningful (and in some cases fecking huge) additions to content. This is only fair as it is a subscription game.

If I was playi9ng a race game then new tracks/cars might be expected, at least if I was paying a sum each month

Bit of a dig?

"Gamers shall have the right to demand that a single-player game not force them to be connected to the internet every time they wish to play."

Spot the blatant dig at Steam! lol

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@ Workstation

"Sure, it's fine and dandy until the unthinkable happens and Valve shut their doors.

What ya gonna do with your games then? And before you say "they'll release DRM-removing patches!"... yeah... sure they will."

TBH, Valve is one of the few companies anywhere that I'd trust to do that. They have stated categorically that if things go tits-up, they will revoke the DRM on all Steam titles, allowing players to use the games freely and without problem.

I believe them. Valve have a) the money to remain independent, and b) the integrity to do so.

Stop

"This simply wont work"

Why?

Will games companies become unprofitable unless they can screw a customer as if they were a consumer?

No DRM: well, no DRM has stopped piracy and because digital software replicates without error, only one copy needs to be cracked. So chuck it. No DRM has turned a pirate into a customer. I didn't buy X2 or X3 because of their copy protection. DRM cost them AT LEAST two sales PLUS the cost of buying the protection. PLUS support call overhead.

EULA insanity: Berne convention says that copies required to make the use of the product is not a copyright controlled action, so EULA's are not required for playing games. And it brings no extra profit in to the company. It does get their lawyers something to bill for.

CD in drive: well how does this help? Daemon Tools avoids this and if you're careful of the disk (I.e. an adult), by the time the game CD dies due to the death by a thousand scratches, the game is no longer available, so no new sale there. Then again, the games I play most have been patched to no-CD use and often if I think "I'll just play I-War 2" I find I have to find the CD first, I won't bother playing.

If they can't get a game out right, then allow a full replacement of the CD. It'll cost 30p for two stamps, another 30p for a new CD and a few quid to pay for some desk jockey to swap out the CD for a working one. This does mean they don't have to keep a patch server running.

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"Steam works fine, theres nothing wrong with it."

Oh yes there is.

When you bought the CD did you know you can't sell it on? You can't pass it to your brother when you've played?

What happens when Steam service no longer supports your game?

LAN games

Given that LAN games either mean "your immediate family and friends" or having to lug a computer over to a neutral territory and set up, it should be possible to run a LAN game without an internet connection AT ALL. Even if it requires one CD installation (only one key for all installs).

After all, what's the likelihood that you'll go to the trouble of lugging a computer to a LAN party and NOT have the game?

But dropping the requirement means that I can install the game on my machine at home and if I have my brother in law over, we can have a lan game there and then with my two computers in a small home network and have a laugh. No revenue loss, since I wouldn't buy two CD's just so I can play a LAN game once in a blue moon and LAN parties can be done safer (one install on a central system means your machine won't get hosed by someone else's virused machine because you can netboot and not have to use your own HDD).

And a game with more use is more valuable and therefore more likely to sell.

I can't believe EVERYBODY here has missed this one...

XX. Games shall run as well in a Limited Access User Account as they do when run with Administrator privilages. Settings files, Saved Games, and any temporary data will be stored appropriately on the computer to facilitate this.

XX. Games shall recognise a change of User Account when run, and will retain customised settings based on the Logged On user.

Seriously, how difficult is it to store the configuration file to somewhere in the Documents and Settings\Username directory instead of a single file in the game directory?

@ David Evans

As has been stated before points 2 & 3 aren't exclusive.

There's a difference between a game that's released with a few bugs/glitches & others that, say, have things in the manual missing (X3) or, in the case of Vampire The Masquerade:Bloodlines a bug that means you can't get to the next level (Society of Leopold Mission...) meaning you couldn't complete the game when it was released.

After the first step comes the second

Now we need a Bill of Rights (BOR) symbol that can be placed on game packages and websites to denote adherance to these principles so the buyers can have confidence and decide for themselves.

@jonathan keith

What if valve go into receivership before they can get around to making a DRM removal patch? What if they are bought (especially on a hostile takeover)?

They cannot then release such a patch.

Bioware have done it for DiabloII, but I don't want D3 because they kept nerfing the single player of D2 so that you eventually HAD to play online as the only way to avoid either

a) MASSIVELY reduced damage potential by ensuring you have no weak spots

b) a quit-and-reload when a MSLE FE Fire/lightning/physical immune boss turns up with his MSLE exploding pals

c) getting Level 2 character magic stuff only dropped from monsters a L20 character can kill, making the drop USELESS

So I don't want to play D2 online. Especially when they nuked the battle net clone that WORKED BETTER by complaining that it didn't have the copy protection and missing out (or not having to explain) that they refused to tell them how to put the copy protection in their servers. And they kept patching it and changing the gameplay until it is worthless playing SP.

I'm not going to spend money on them to make me pissed off. I can do that just by burning my cash in front of me.

@Jonathan Keith

I'm glad you trust them. I don't - they're a commercial entity. Their board/CEO/shareholders change, so do their policies. It also assumes they'll have the financial and technical resources to release said DRM-removing patches.

So given the choice between "it'll definitely still work" (CD/DvD Deployment) and "it has the possibility of breaking if the company folds" (Valve/Steam), which is the logical choice? I can't see any reason why someone would choose to take the gamble.

@Eddie Edwards

Wah, wah, wah. I'm also in field and I agree with it totally. It obviously DOES work because Stardock have built a successful business model following those rules themselves.

What you're saying is you don't want it to work, because it means no more getting away sloppy workmanship, fobbing off the customer and treating them like scum.

If you "work in the business", I suggest with an attitude like your's you won't do for long...

Ah.

RW -- I thought the requirement for _mens rea_ had been abolished, along with the old-fashioned ideas of not being tried twice for the same crime and not being punished for something that was not an offence at the time or in the place where you did it, as part of Tony Blair's wiping his arse with the Magna Carta?

Everybody: It's worth noting that there is *already* a document which amounts to a "bill of rights" for all software users (not just gamers) and developers. Try

file:///usr/share/common-licenses/GPL

or failing that,

http://www.gnu.org/licenses/gpl.html

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@Ash

"Seriously, how difficult is it to store the configuration file to somewhere in the Documents and Settings\Username directory instead of a single file in the game directory?"

There are quite a few games that do that, and they are a complete pain in the arse. Having to switch users every time a different person wants on a game is a farce - anyone should just be able to go into Load Saved Game, rather than having to log off their account and back in (or using Run As, which also requires exiting the game and starting back again).

Anonymous Coward
Anonymous Coward

Yes

I like the prospect of this. It should be made legally enforcible, just to set an example for the future, then let evolution take over as the bill is moulded over time and use.

And Ash? I believe you meant "Seriously, how difficult is it to store the configuration file to the game directory instead of somewhere in the Documents and Settings\Username directory?" instead of the other way around, because storing configuration data for any kind of program, game or utility, inside a user account profile of the host OS is truly appalling in pretty much all circumstances.

Where games are concerned, especially the multiplayer capable ones, they should be equipped with their own profile manager that can keep settings preferred by the players of the game. A game capable of this would for example be Warhammer 40.000.

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Flame

None of these things are "Rights"

What has been listed here is one gamers idea of a nice to have wish list. It certainly isn't a bill of rights. A bill of rights gives people the right to life, or the right to a fair trial; not the right to cry when something doesn't live up to the hype.

To be honest, what gamers should be petitioning for is better work from the game reviewers. If people reviewing games took all the things in this list into account, and then gamers didn't buy ones that didn't meet the list, then you would effectively have implemented it. But no, when Half-Life 2 came out, everyone happily went out and bought it, despite knowing that Steam was highly intrusive and was going to cause untold problems.

It's a market, if you don't like the way people do things, don't buy goods off them. Simple as that. Most countries have a fitness for purpose clause within retail law, this covers the more serious items on this list, the rest are nice to haves, nothing more. Now stop crying.

Boffin

re: None of these things are "Rights"

Uh, merchantability? That covers a few of them.

rights of first sale covers another one or two.

misrepresentation (fraud acts) cover another couple.

Alert

@Kevin Murray etc

UNIX does it this way and seems to have no problems at all.

If it doesn't work under Windows then this must be something to do with the way Windows handles user accounts and home directories.

Flame

Steam: @ alistair millington and Pete; crap games.

LAN days can be ruined through Steam. If everyone bringing a PC has a different patch level of a Steam game, then everyone with an `outdated' copy needs to update, which can be *slow* (since the patches can be quite large, you're doing this for 8-30 users with no local caching or torrent-type distribution and you're probably updating more than one game). If your LAN day location has no internet connection, you're stuffed. Tough luck, you can't play these games. Not to mention that "Play offline" can only be run when you're *online*, a problem which you'd usually only find out about the first time you try to play offline! This stops play entirely... I assume the publishers do this deliberately to boost license sales to gaming cafes and to cause trouble for pirates. They seem to not notice that a warez copy and cracked .exe/libraries make for easy LAN day playing, which might prevent legitimate sales for those few who didn't have a copy, and who would have bought one anyway.

I also personally know of two fellow Steam users who got stuffed via Valve and Steam, one of whom will probably never play a Valve game again due to his level of displeasure with the companies' behaviour.

(Apologies for the dodgy English, I am knackered.)

I agree about the Valve going out of business thing, too. What is going to happen to your collection of Steamy software when this occurs? Imagine if large application companies started distributing their expensive desktop apps through Steam (Final Cut, Photoshop, Office-y software, all that crap). You'd be pretty pissed off if all that stopped working magically one day.

Also, what the hell is up with the DRM crap on Bioshock, EA games, etc? These poorly-designed DRM systems infuriate me (since I'm currently offline at home I feel like I've been experiencing all the possible problems!) and they only punish your paying customers anyway. The pirates have a much nicer experience: either zero-install (just unarchive and play, as it should be!) or ISO bundles with cracked activation-removed .exe's.

Perhaps EA (in particular, though there are others) should think about whether it's maybe that their games are crap (hundreds of near-identical sequels, or formulaic gameplay with zero innovation) rather than large-scale piracy which causes their sales `problems'. They seem to have enough cash to me...

Whilst I'm ranting, I'd also like to see these crappy console conversions die a horrible death. I have played two games (original Bioshock before the patch being one!) which think taking the acceleration system for a thumb twiddler and directly translating that to a mouse works, or that low-res textures in a PC game is acceptable. I assume the former is due to lazy or clueless coders/testers. I assume the latter is a result of having low-res textures for the Xbox 360 and PS3 (256MB graphics RAM for one, 512MB shared RAM for the other, IIRC), and not creating high-res textures for PC use due to costs or backroom deals agreeing not to make certain non-PC systems look bad, since they do shaders well but textures and polys worse. I have 768MB of texture RAM, a PCIe bus and 3.25GB of system RAM available. I think it's fair to say most hardcore gamers will have at least 512MB of video RAM and >2GB of system RAM. Let us use it, damnit!

[edit: I Googled it; I have proof: http://www.steampowered.com/status/survey.html

PS - 9.7% use Vista, ha ha!]

Finally, why are games so damn expensive? £30 max. is OK for an absolutely top-notch game (or a pretty good one if it's got a good community of modders and the like providing extra content), provided you get some decent hours out of it. (i.e. more than 30 hours, please!) Why not sell mediocre games at £20 or other impulse-buy level? I refuse to pay release prices and wait until the price comes down to these levels, unless I'm really keen on a new game, which only happens a max. of once or twice per year (come on Fallout 3!). Bethesda really sucked with TES:4, though: all the typical console port problems (interface, textures, simplified gameplay), plus sucky gameplay and paid crappy little additions which were probably in early builds of the game anyway (horse armour!). Compare and contrast with TES:3, Morrowind.

Coat

@TeeCee

Apparently, you've never tried to play the Russian release of STALKER: Clear Sky. GSC Game Works might currently be in a world of legal hurt over that one. They pretty much released the game ahead of schedule as "Retail", but it turned out they were using the Russian customers as nothing more than a large scale Beta test. Due to all the problems that they've been having, the have pushed back the Worldwide retail release twice that I know of (Three if you include the publishers foul-up of not printing CD Keys in the manual, which ended up as a recall, and another delay).

Mine's the one with the geiger counter and a pocket full of bolts.... Yeah, the AKS-74U is mine too.

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